Returns

We offer a 30-day's return policy. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, the item must be unused and in the same condition that you received it. It must also be in the original packaging. Please obtain proof of posting as we are not responsible for this.

Refunds (if applicable)
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at info@a2zukfashion.co.uk.


Exchanges (if applicable)
If you need to exchange it for the same item, send us an email at info@a2zukfashion.co.uk and we will provide you with details of where to return to.

Shipping
You will be responsible for paying for your own shipping costs for returning and obtaining a proof of posting. Shipping costs are non-refundable unless the item is faulty